Privacy Policy
Personal Information Protection Policy
This policy outlines how our organization handles the personal information of clients, employees, and other stakeholders, while ensuring its confidentiality and security.
Introduction
At Dermavie, protecting the privacy and personal data of our clients, employees, business partners, and other stakeholders is a top priority. Our Personal Information Protection Policy establishes clear guidelines to ensure the confidentiality, integrity, and security of the personal data we collect, process, and store.
Collection and Use of Personal Information
We collect personal information legally and ethically, solely for specific and legitimate purposes, and we inform individuals of the reasons for this collection. The types of personal data we may collect include, but are not limited to, names, addresses, phone numbers, email addresses, and unique identifiers. We use personal data only for the purposes for which it was collected, and we obtain consent from the individuals concerned when required.
Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We implement procedures for the secure deletion of personal data that is no longer needed.
Security of Personal Information
We implement appropriate security measures to protect personal information from unauthorized access, disclosure, loss, alteration, or destruction. These measures include technical, organizational, and physical safeguards.
Disclosure of Personal Information
Unless required or permitted by law, we do not disclose personal data to third parties without the explicit consent of the individual concerned. We ensure that individuals have the right to access their personal information and request corrections if needed, and we put in place measures to facilitate the exercise of these rights.
Compliance with the Law and Policy Review
We comply with all applicable laws and regulations regarding the protection of personal information. Our team receives ongoing training on personal data security and compliance with this policy. This Personal Information Protection Policy is reviewed periodically to ensure its relevance and effectiveness.
Person Responsible for Personal Information Protection
The clinic owners, Janie Bertrand and Marie Toscano, are responsible for protecting personal information within the organization. Their responsibilities include:
If you believe that your personal information is not secure in our clinic, or if a confidentiality incident involving personal information may have occurred, you may contact the persons responsible at 819‑561‑5553. A complaint form will be completed and reviewed by management.
Cookie Policy
What Are Cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use—that is, the information we collect through cookies and how it is used—as well as how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded in your browser. These cookies help us ensure the website functions properly, enhance its security, provide a better user experience, understand how the website performs, and analyze what works and what needs improvement.
How Do We Use Cookies?
Like most online services, our website uses first‑party and third‑party cookies for various purposes. First‑party cookies are essential for the proper functioning of the website and do not collect any personally identifiable information.
Types of Cookies
We categorize cookies into four groups based on their function and purpose: necessary cookies, statistical cookies, preference cookies, and marketing cookies.
Necessary Cookies
These cookies are essential for the operation of our websites. Without them, you would not be able to browse our sites or use their basic features.
Statistical Cookies
These cookies collect information about how you use our websites. We use Google Analytics and HotJar (web analytics tools) to collect, analyze, measure, and report on these cookies to understand our web traffic and page views, allowing us to improve website performance and your user experience. For example, cookies record which browser and operating system you used, which parts of the website you visited, how many times you visited, and the average duration of your visits. They do not collect information that would allow us to identify you. The data collected is aggregated and remains anonymous.
Preference Cookies
These cookies store information you have entered, such as your language preference or location, so we can personalize your experience when you return to our websites. These cookies collect anonymous information and cannot track your browsing on other sites.
Marketing Cookies
These cookies record your activity on our websites. We use Google AdWords Remarketing and Bing Ads to provide you with relevant personalized ads on other platforms such as Google and Bing. We may allow a limited number of trusted advertising partners to place cookies to build a profile of your interests based on information such as the pages you viewed, your information requests, or your purchases on our websites. These cookies are also used to limit how often ads are shown and to measure and control the effectiveness of our advertising campaigns.
Our websites may display third‑party ads, links to other websites, and social media plug‑ins. Social media plug‑ins are buttons that allow you to share your experience on our websites with others on platforms such as Facebook, LinkedIn, Instagram, Flickr, Twitter, Google+, and YouTube. When you use these tools, social media platforms place their own cookies on your device.
These cookies do not store information about you but uniquely identify your browser and device. Combined with other information collected by our advertising partners or social networks, this data could potentially be used by third parties to identify you.
Third‑party cookies used on our website primarily help us understand how the website functions, how you interact with it, ensure the security of our services, deliver relevant advertising, and ultimately provide you with an improved user experience and faster interactions on future visits.